Coral what happens if a game is postponed

If you are unhappy with their efforts at resolving the matter, Resolver can help direct your complaint to an ADR. This can get complicated, as bookmakers suspend markets when there is a match incident such as a free kick, corner or goal , and this will cause a suspension of cash out.

In practice, this means that it will be very difficult to cash out a bet containing multiple selections. For this reason, bookmakers reserve the right to withdraw the cash-out facility at any time. In cases where you have made your bet using a football coupon and the bet on your receipt is different from what you have marked on the betting slip, the error may arise from a fault in the scanning software.

Unfortunately, the onus is on the customer to check that the receipt matches the bet — in these cases, the bookmaker will resolve the bet according to the receipt. If you have marked a betting slip to present to the cashier, the onus is once again on you to check that the betting receipt provided correctly matches up with your betting slip.

Every gambling company both on the high street and online that offers gambling to customers in Great Britain is required by law to have a gambling licence from the Gambling Commission. It must be displayed in store or on every web page. If you gamble with an unlicensed company, you do not have any rights if anything goes wrong. The onus is on the consumer to check that the company has a licence before you gamble.

Gambling companies must provide rules for each of their products. You should make sure you understand the rules before you start to gamble. The gambling company must make clear what happens if your game or bet is interrupted. Different companies will have different rules for what happens in the event of an interruption. This includes, for example, betting on horse racing, where there may be specific rules concerning postponed races or withdrawn runners. If you are unhappy with the way the bookmaker has resolved the bet, you can use Resolver to make a complaint.

It is your responsibility to make sure that your betting slip is clearly decipherable. Bookmakers will settle your bet based on a reasonable objective interpretation of what appears on the betting slip — not on what you intended the bet to be. Always be certain that your betting slip is clearly understandable!

The rules concerning fixed odds betting terminals are currently under review. There is currently debate about limiting the amount that can be wagered in each transaction. It is always worth registering your concern, as resolution may be possible. The assumption commonly made is that the SSBTs are operated by bookmakers, but this is not the case. For example, many prices and offers available over the counter are not available from the terminal.

You should have the option to set the time intervals at which the reality check will appear on the screen. If the online gambling application obscures the clock on your device, the application must display the time of day or the amount of time that has elapsed since the beginning of the gambling session.

They are obliged to remove your information from their mailing lists. The Competition and Markets Authority CMA has ruled that gambling companies shouldn't put barriers in the way of consumers getting their money out. Companies should not set minimum withdrawals at a higher amount than the minimum deposit. Many online gambling firms have introductory offers that include free spins and bonus slots, as well as credit to be used on the site. Always read the terms and conditions — many bookmakers will demand that a deposit is made in exchange for the bonus.

If you find that you can't do this, you should use Resolver to launch a complaint. It is standard industry practice for gambling operators to permit customers to only have one account with them.

There are two main reasons for this - firstly to stop customers taking advantage of what may appear to be generous sign-up offers by opening multiple accounts, and secondly to prevent customers placing bets via multiple accounts where the bookmaker may wish to restrict the size of the bet the customer wishes to place.

In the case of bonus offers, most operators restrict offers to one per household. If you have opened an account and accepted a signup offer yourself, you may encounter problems if someone else in your household then opens an account with the same company.

You may find that not only will any winnings you have accrued be confiscated, but you may also have your account closed and forfeit your deposits as well. There are regulations to protect children and vulnerable people from being harmed by gambling. If you feel that an advert misled you concerning the terms and conditions of a game, you should use Resolver to make a complaint.

If you find that you're still receiving marketing information after opting to self-exclude, you should make a complaint to your bookmaker as soon as possible. Resolver's free tool will help you stop any further marketing materials being sent to you. If you think that a bookmaker has deliberately misled you or displayed unclear information, you can use Resolver to make a complaint. If you intend to bet on an anytime goalscorer, you should double-check that your bookmaker offers an anytime market.

If you feel that the bookmaker has misled you about the terms of a goalscorer bet, you can use our free goalscorer betting complaint tool to make a complaint. If you place a bet after kick-off, you may fall foul of the "five-minute" rule. This is a rule upheld by most bookmakers that means that your bet will only stand if there has been no goal scored, penalty awarded or no one sent off within the first five minutes.

The exact time limit depends on the bookmaker in question. If in-play betting is being offered online, many bookmakers will allow late bets to stand at the in-play price available at the time the bets were placed. However, bookmakers who have a five-minute rule tend to enforce it for coupon bets.

When a horse is withdrawn from a race, it becomes easier for the other horses to win. Rule 4 is a deduction that bookmakers make from your winnings when you have taken a fixed odds price prior to the withdrawal of runners. If, however, you back a horse that has been withdrawn from the race, your stake will be refunded. Customers often find that their bets on overseas racing have been settled at shorter odds than expected.

There may be multiple prices available for the same race — customers should clearly specify which price they want. If you are concerned about your gambling, you can contact the Samaritans on or GambleAware on The Resolver gambling complaints tool will guide you through preparing and submitting your complaint. Frames are not supported by your browser. To submit a complaint, search for the company on the home page. You can raise issues with companies in Gambling services Key companies include:.

With Resolver you can send your case to key ombudsmen and regulators including:. This website uses cookies to provide you with a great user experience. By using Resolver, you agree to our privacy policy. If you would like to opt-out from cookies, please see the cookies section in our privacy policy. Resolver uses cookies to improve user experience. If you would like to opt-out, please see the cookies section in our privacy policy.

Who is your issue with? In this guide: Your Rights I can't withdraw my winnings! My account has been closed! I've self-excluded but was still allowed to gamble! I didn't understand the terms and conditions! My bet was settled at the wrong odds! Best odds guaranteed BOG — what are my rights? Accumulators and 'related bets' — what are my rights? My bet was disallowed because it was late! Placed a bet but the official results were wrong!

Cash-out — what are my rights? Mistakes with coupons, betting slips and betting receipts I don't think the company had a gambling licence! I've self-excluded but I'm still receiving marketing material! A site says the minimum withdrawal is higher than my deposit! Free spins and bonus slots Opening multiple accounts Advertising The content of a gambling advert was not appropriate The advert is aimed at children of vulnerable people The advert was misleading I'm still receiving marketing information after self-excluding Football Extra-time wins Goalscorer betting The "five-minute" rule Horse racing Rule 4 Overseas racing Gambling complaints tool.

If you find that it's unreasonably difficult to withdraw money from your account, you can make a complaint via Resolver. In the UK, the Gambling Commission supports you in being able to withdraw your money. They say that bookmakers shouldn't hold onto your money unfairly.

Bookmakers can stop you from withdrawing your winnings if they notice suspicious activity. This includes any discrepancies in your account. They should set out their rules online and stick to them, though. If you think a bookmaker has treated you unfairly , you can make a complaint via Resolver. Start your case now. All British Casino. Aladdin Slots. Affiliate Empire.

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All bets are based on the extra time and penalty shootouts results only. The result at the end of full time 90 minutes plus injury time does not count.

An outright bet involves the selection of a winner in a tournament, competition, league or event - either from the onset or at any stage of the tournament, competition, league or event - prior to the conclusion of the competition, where the results are still undecided. There are no refunds on non-starters for outright betting, and the Dead Heat Rule applies to all outright betting see below.

In the event of at least two competitors being declared the winner a Dead Heat , the number of paying places remaining after clear winners are settled is divided by the number of players sharing those places. Bets on players not taking part in the match will be void, as will bets on first player to score where the selection comes on after the first goal is scored.

All players that take part in a match will be considered runners for last player to score betting. The winning selection in Transfer Special markets will be the club to which the player is registered at the point that the next transfer window closes. We will select a list of potential clubs at its discretion. Should the player move to a club not on this list, all bets will stand.

Loan deals do not count for settlement purposes. Any pre-contracts or other similar agreements that confirm business will be completed at a date later than specified in the market will not count for settlement purposes.

If a player does not move club before the close of that transfer window all bets will stand. We will select a list of potential new managers at its discretion. Other selections will be available on request. Should a manager not listed be appointed, all bets will stand. Caretaker and interim managers will not count unless they complete at least five competitive games three for international managers and they will then be deemed the permanent manager.

Should a club appoint a director of football this will not count in the settlement of permanent manager markets. In the event that a club change the structure of their management team and do not call the appointed individual first team manager, we will settle the market on the individual who is responsible for selecting the first team. This is sports betting in one of its most basic forms, and asks you to place a bet on whom you think will win, lose, or draw in football.

If one or more participants fail to start, all bets are considered void. At least one participant must finish the event or the bet is considered void. If all participants are disqualified or otherwise excluded, bets are void.

If both participants in a head-to-head achieve the same result, and no draw odds are offered, then bets will be void. In cases with three or more participants, where two participants or more achieve the same result, then the Dead Heat rule will apply. If the scores are level after the handicap has been accounted for and no odds have been offered for a handicap draw, then bets will be void.

All markets relating to cards are for 90 minutes only, so any cards shown in extra-time do not count for settlement purposes. Cards cancelled by the referee during the match, cards shown to any non-playing staff or non-active players and cards shown before kick-off or after the final whistle do not count.

Cards shown during the half-time interval count towards second half and full-time markets. Bets on players to be carded or sent off will be void if the player does not take part in the match. Corners awarded but not taken will not count for settling purposes. For example - a corner awarded but not taken before the referee blows for full time will not count.

If a referee orders a corner to be retaken this will only count once. These are written as whole numbers with the handicap being applied to the result at the end of the match.

A handicap draw here would result in a push with all stakes being returned. This type of Asian handicap removes the chance of a push and is written with half numbers. The handicap is added to the result at the end of the match. Split Ball e. With this type of Asian Handicap, your stake is split equally between the whole ball and the half ball handicaps. Half of your stake will go on the whole ball handicap and half will go on the half ball. A handicap draw on any part of your stake here would result in a push for that part of the stake.

Aggregate Correct Score and Aggregate Handicap are settled on the combined score of the first and second leg of a cup tie. Extra Time and away goals have no bearing on the aggregate score for settlement purposes. For example: if Bayern Munich played Juventus in a two-legged tie, and the first leg finished to Bayern Munich with Bayern Munich home in the first leg and the second leg finished to Juventus with Juventus home in the second leg the aggregate score of the tie would be Also, would be the winning aggregate correct score in this scenario.

Both players must start for the bet to stand. If either player does not start then all bets are void. In a 2-way market all bets are void should the outcome be a Tie. The named player must play any part in the match for the bet to have action. If the player does not play any part, then all bets are void. This includes:. A pass is defined as any intentional ball played from one player to another.

Passes include open play passes, goal kicks, corners, and free-kicks played as a pass, but exclude crosses, keeper throws, and throw-ins. Bets will be voided if the player does not play any part in the match.

All bets will be settled in accordance with official data provided by Opta. A tackle is defined as where a player connects with the ball in a challenge on the ground where he successfully takes the ball away from the player in possession.

The tackled player must clearly be in possession of the ball before the tackle is made for it to count. When a player cuts out a pass this does not count as a tackle, this is denoted as an interception. A shot is defined as any clear attempt by a player to score on the opponent's goal, inclusive of all attempts that are denoted as on target, off target or blocked.

Shots that directly hit the frame of the goal will not count as Shots on Target, unless the ball subsequently goes into the net, resulting in a goal.

A shot outside the box is defined as any shot where the position of the ball is located outside the penalty area when the shot is taken. Any event happening on a line will be considered inside that area. For example, a shot on the penalty area line will count as being inside the box.

To be on the safe side, look to place an accumulator bet together with an accumulator offer with an additional selection which you feel may be a winning one, in order to avoid falling under the minimum offer requirement. Look out for any injury news, weather conditions and any other factors which could prevent a match from taking place.

Avoid punting on matches which are likely to be abandoned or postponed. Do not place a bet on an event after it has started or its result has been determined. Bets placed using free bets may not be refunded though.

If a game has been postponed, it will be considered a non-runner, unless it is played within a time frame specified by the betting sites in question. If a match is abandoned, your placed bet will stand if an event has already taken place in due accordance with the official result. Contact a customer support representative if you feel that you need more information or to check whether you are eligible for any sort of compensation.

The best betting sites come with differing policies when it comes to cancelled bets. When a bet is cancelled, a bookmaker will return your placed stake in full. Remember that bets placed using free bets may be an exception to this rule. We encourage you to keep in mind all the betting tips mentioned in this guide to avoid any common misunderstandings regarding cancelled bet.

You can easily grasp the concept of betting online by reading our article on How to Bet Online. Adam is avid sports writer 5 years and counting who has been betting for as long as he's been legally able to. As an Arsenal fan, he knows a thing or two about the importance of patience and heartbreak. Kevin Dolan is an Irish professional sports bettor currently operating with Wagertalk Inc, the world's largest sports betting service and in became the first foreigner ever to win the prestigious World Series of Handicapping contest in Las Vegas, Nevada.

This website uses cookies. By continuing to browse the site, you are agreeing to our use of cookies Agree. By Adam Abela General Guides. Viewed and reviewed by: Kevin Dolan. What happens to My Bet if a Game is Postponed?

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